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Specification
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Product Details
- Amazon Sales Rank: #42449 in Kitchen & Housewares
- Size: 96-oz.
- Color: Platinum
- Brand: Jura
- Model: 13423
- Dimensions: 13.75" h x
13.50" w x
15.00" l,
26.00 pounds
Features
- 1250-watt automatic coffee-and-espresso center with 20-ounce thermal milk container
- 4 beverage buttons that can be programmed for cup size, strength, and temperature
- Grinds, tamps, and brews at the touch of a button; conical burr grinder; pre-ground coffee funnel
- 18-bar pump; dual ThermoBlock heating systems; graphic display; cup-warming platform
- Measures 15 by 13-1/2 by 14-3/4 inches; 2-year limited warranty
Product Description
With the Jura-Capresso Impressa S9 One Touch Automatic Coffee and Espresso Center you can make any kind of coffee you wish, from a short, sharp ristretto to a creamy latte macchiato or any other variation on the theme, all perfectly prepared with the push of one button. State-of-the-art intelligent electronics enables you to make coffee precisely when and how you want it, tailored to the blend and roast of the coffee beans you choose. The machine is incredibly easy to operate with the Rotary Switch simply by turning and pushing to program. The graphic display keeps you informed at all times about the process of the coffee-making process or the selected maintenance program. Cleaning the S9 One Touch is as easy as operating it. Integrated rinsing, cleaning and descaling programs guarantee spotless hygiene at the touch of a button.
Customer Reviews
Most helpful customer reviews
15 of 15 people found the following review helpful.
Impressa S9 thoughts & Tips
By bzt8fs
These are fantastic machines. I've had 2 Capresso Superautomatics over the past 8 years. The first was a used one that we had for about a year before it had to go in for service, we sold it three years later when we moved. The second, our Impressa S9 is about 4 years old now. We purchased it new and it's never been in for service. We make 2 - 4 Cappuccinos/Lattes daily.The Good: Easy to use, setup is easy. I suggest reading the S9 review on Coffee Geek to get an idea of how you want to setup your machine, depending on what drinks you create most often. The machine has many adjustments and the default factory settings may not get you what you expect. The machine warms up quickly and can be programmed to come on automatically, so it will be ready when you walk into the kitchen. It holds a lot of water and a fair amount of coffee beans. It has a bypass for the coffee so that you can put in your own ground coffee for such things a decaf or if you're trying different beans or using an external grinder. Brew temperature is excellent and consistent.The Neutral: It does require regular maintenance; empty the grounds, empty the water tray, clean the grounds from within the machine (we do this once a week), cleaning the brew groups with the special tablet (usually once a month), changing the water filter and descaling (usually every 2 - 3 months). The good news is that many of these tasks are automated.The Bad: It takes a lot of trial and error to get the taste that you want. The coffee puck size is smallish (46mm, vs. around 54mm on most professional machines), the brew time is too fast (13 - 15 seconds vs. ~25 - 30 seconds on a professional), the path from the ground coffee to the brew head is too long (i.e. what you just ground will show up in the 2nd or 3rd cup), there is no way to turn off the pre-infusion. Getting micro-foam for your cappuccino takes practice.That said this machine will produce an excellent espresso, cappuccino, latte, etc. if you're willing to experiment and set it up to suit your taste.There are numerous comments in the other reviews here that I'd like to discuss.Customer Service: Don't know what people are expecting. You wouldn't expect a new car if you had problems once your warranty is up? Our experience is that they are excellent; they do a thorough job and provide you with a machine that's been thoroughly tested. Yes, if you only needed to clean the contacts on the drip tray the $375 is pricey - but they don't know that - they go through the entire machine. This is about as good as Customer Service for a Consumer Product gets. DIY parts and instructions are available, google buessert.de, you can purchase parts - however, you'll need special tools, have excellent manual dexterity, and a lot of patience.Maintenance: You'll need to follow the regular drip tray emptying, grounds emptying, removing extra grounds from inside the machine, Keep the drip tray contacts clean, the regular internal cleaning cycle with the special tablet, and regular water filter changes. Not difficult, but does require effort.Beans: We've tried many, many different coffee beans. Anyone who says they can't get a good espresso or cappuccino hasn't explored enough beans (or varied their setting - per coffee geek). Because of the limitations listed above, the beans that give you good results will be different than what your local Barista uses. Our favorite, and what we think works best in this machine are the Intelligentsia Black Cat Classic Espresso beans - but big CAVEAT - not the ones sold on Amazon, buy directly from intelligentsia otherwise you'll probably get beans that are anywhere from 4 weeks to 3 months old. Buy directly and get beans that have been roasted within the last few days - yes, it makes a difference. Our second choice, are the Lavazza Pienaroma, and yes these will be older beans but we think brew a decent cappuccino. If you have oily beans, you should not be using them in this machine, they are over roasted, and they will tend to clog up the machine as they will stick in various places - remember the ground coffee moves through the machine by gravity. You'll need to pay much closer attention to where the grounds are accumulating and make sure to wipe them away. We only use the finest grind setting and really wish there was one finer setting.Water: Many folks indicate that they are using bottled water or filtered water. That's great and good water will help. The machine is sensitive to the Total Dissolved Solids (TDS) in the water (Amazon sells a number of TDS meters you can use to test your water) and the filter will remove much of those as well as many other things in the water. RO water will typically have TDS in the 5 - 10 ppm range and will not leave behind much residue inside the machine. If you have this, you can probably use a single filter for several times and just rinse it when the machine says to change the filter. If you have water that's above about 40 ppm (that's most of us, including bottled water users) you'll need to change the filter and run the descale program regularly. Our water is whole house RO and typically has about 80 ppm TDS (need this to keep from dissolving our copper pipes) and we typically keep a filter for two cycles, and then replace it.Foamed Milk: It's difficult to achieve good microfoam, but not impossible. The frothXpress Plus system will typically not do a good job at this, it's better for warming the milk. Manually frothing milk can achieve adequate results. The biggest variable we've found is the milk. If you're not getting reasonable results try different milk. Typical 2% major store brand bought milk does not do a good job for us. We usually end up with milk from smaller Dairies. Google "Scott Rao steam milk" and watch his video and practice with water and a drop of soap until you get it. Then you have a fighting chance. It's easy to achieve big bubbly frothy milk - but that's not what you want.Temperature: I see a number of complaints about temperature in the reviews. The espresso comes out at a pretty constant 194º F if you've set the temperature to the "hot" setting - that's too hot to drink without scalding your mouth. But you're getting like 1.5 ounces of liquid from an espresso shot and then if you're making a cappuccino, another 3.5 ounces of milk at 150º F. If you're putting this into a cold ceramic cup, yes it will be tepid; all the heat will be going into heating up the cup. You've got to pre-heat the cup before you add the coffee. Fill your cold cup up with hot water from the tea portion and let it warm the cup, then discard the water and make your drink - you'll have a very hot cappuccino. The frothXpress Plus system produces heated milk that's in the 150º F range and manually frothing the milk you can go up as high as you want, which will scald the milk. With the frothXpress Plus system it's very important that the top on the container is in tight and the small hole in the lid is the only place where air can get in, otherwise you will not get good results. So I'm not sure why folks are getting cold drinks.If you're willing to spend some time and setup your machine (and for this kind of money, you should) you'll get a very acceptable espresso/cappuccino. But you do have to read the manual and experiment. I hope this helps some folks out and sheds some light on some of the issues described in other reviews.
26 of 29 people found the following review helpful.
In our kitchen for over 7 years
By R. Auriemma
Update: Going on 7 years and still working strong. We've had to send the machine in for maintenance in 2011 since it stopped working. Essentially $250 covers the maintenance and shipping. They replaced some critical parts and returned the machine in solid condition. Still strongly believe this is normal for anything mechanical and am still very pleased with the product. Heck, don't think we can get 7 years out of anything today.-----We've had the S9 for over 5 years now. The customer service is pretty good when you have a maintenance question. Makes the most of a good coffee bean by ensuring you get a hot espresso with a lot of real crema. Use strong non-oily beans for the best coffee in the world. Brands I have used include Intelligentsia, Lutz, Kimbo, Lavazza, and others. Again, stay away from oily beans. What I really like about this machine is you can make other coffee (in addition to the beans you have loaded in the machine). It has a one button function to override the beans you already have loaded and lets you add grounds to a compartment at the front of the machine. For example, I have Dunkin Donuts decaf grounds on hand for folks that want a decaf coffee. I also have decaf espresso grounds.Keep up with the maintenance on this machine and it will take care of you. It's pricey, so just keep up with the maintenance to get your money's worth. The machine will let you know when it's time to change the water filter, clean using the tablets, and de-calcify.After having a coffee from this machine, we never go to Starbucks or any other coffee shop for coffee. Their stuff will not compete. Maybe over 5 years, we broke even on this machine by the $$ we saved by not spending 4-5 bucks on double lattes. Good luck with your choice.
13 of 15 people found the following review helpful.
repair history
By Linda
I have used capresso coffee makers for 10 years, starting with the basis C1000. The quality of the coffee is outstanding. I have had the impressa S9 for about 7 years. My problem is the repair record.My husband and I average 6 cups of coffee per day for the two of us. I follow the maintenance instructions scrupulously, i.e. change the Claris filter and use the cleaning tablet on schedule.(I might add that the filters cost $16 and need to be changed monthly. I also use filtered water.However, on a yearly basis there is a function failure of one kind or another and I need to send it to the factory in Closter, New Jersey. The flat rate for the Impressa is $275. The warranty on the service is for about 60 days. I have been unable to find a local repair service that will repair it. The last minor function failure was about 5 months ago and it was returned to my home within 4 days after I mailed it. This tells me the repair is limited to the particular problem and there is not a general inspection for further potential problems. Now, 5 months later< I am getting a "Malfunction 4" message and I am unable to make coffee. The response of the company? You guessed it- the fee will be another $275.I decided to give up on my beloved Impressa and find another product.
See all 25 customer reviews...
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This review is from: Jura 13423 Impressa S9 One Touch Automatic Coffee-and-Espresso Center, Platinum (Kitchen) These are fantastic machines.
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